Network Consultant

LinITX are seeking for a talented and driven individual to contribute to their continued growth and success.

Working alongside the technical team and sales teams, you will play a vital role in assisting clients with their technical enquiries, from pre-sales technical network design and services, to post-sales build and configurations. The provision of these value-added services is what makes LinITX stand out. The role may include some travel to customer sites to provide design, consultancy, wireless surveys along with industry conferences. 

Key Responsibilities.

• Provide both pre-sales technical support and post-sales technical support
• Respond promptly and professionally to technical tickets in line with our SLA.
• Documenting work completed for both internal records and for clients.
• Assist the existing technical team with maintaining internal systems as required
• Wireless network design and surveying
• Ability to travel to UK-based sites
• Creation of technical content for social media
• Vendor and client networking

Services to be delivered

• Network design
• Wireless design, survey and diagnostic
• Pre-configuration of Network equipment before dispatch
• Provide remote break-fix support for network configurations to customers

Skills required

• Familiarity with helpdesk or CRM software platforms
• Previous experience with providing end-user support
• Good communication and personability
• Understanding of networking
• IPv6
• Enterprise wireless networks
• Dynamic routing protocols OSPF and BGP
• Wireless design and implementation

Desirable Experience

• Wireless design and diagnostic using Ekahau or Hamina
• Proxmox virtualisation
• Enterprise Wireless Networks 
• Wireless ISP design
• MikroTik certification to the engineer level 
• Working knowledge of the following vendors:
  • HP Enterprise
  • MikroTik
  • Omada by TP-Link
  • Ubiquiti UniFi

Why Join Us?

• Be part of a fast-growing business with a strong reputation in the industry
• Supporting and collaborative team culture
• 25 Days annual leave + bank holidays
• Pension Contributions

Other Details

• Full vendor training provided.
• Work Location: Remote, Hybrid or Onsite considered
• Full and part-time considered
• Salary on application